Pehle se clarify hona chahiye tha, kaafi cheezein pakadni padi khud se
Maine socha tha ki sales aur pre-purchase mein zyada guidance milegi, lekin kaafi cheezein mujhe khud se samajhni padi. Sign-up process thoda straightforward tha, par fir bhi invoice aur payment options ke baare mein clear instructions itne detailed nahi the jitna ki expect kiya tha. Jab maine software ke database aur calling tools ke baare mein poocha, toh demo se thoda mismatch laga, matlab mujhe lagta hai ki kuch common queries ke liye ek clear FAQ hota toh acha hota. Training ki taraf bhi thoda clarity ho sakti thi ki onboarding flow exactly kaise proceed karegi, specially billing aur usage limits ke bare mein jyada info nahi mila. Ab main samajh rahi hoon ki apne hisaab se software ki features explore karni padti hain to use well karne ke liye, jo thoda confusion create karti hai beginners ke liye. Overall pre-purchase mein thoda unsatisfied feel hui kyunki zyada expectation thi.