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WFHI review

Pehle ki services se better, lekin thoda aur personalised hona chahiye tha

4 out of 54 of 5Unverified experienceSupport and communication

Pehle ki services se better, lekin thoda aur personalised hona chahiye tha

Kuch waqt pehle maine doosri remote workflow software use ki thi aur jab main WFHI ka use karna shuru ki, toh mujhe realize hua ki inka support system kaafi better hai. Pehle jahan mujhe baar-baar same cheeze explain karni padti thi, yahan zyada focused aur efficient communication tha. Lekin ab soch rahi hoon, thoda aur personalised approach hota toh better hota, jaise ki specific onboarding sessions mere workflow ke hisaab se. Telephonic support mujhe accessible laga, response timing normal tha, aur jo updates milte hain, wo mujhe kaafi useful lage, kyunki wo days ke hisaab se coherent changes leke aate hain. Database tool pehle se zyada streamlined laga, call dialer ne bhi mujhe ease di assignment tracking mein. Overall, comparision mein ye software mujhe acha laga, lekin kuch cheezein customer ke particular needs ke hisaab se customize karni chahiye thi. Kabhi kabhi thoda generic feel hota hai aur wo chhota sa improvement mujhe bahut acha experience degi future mein.

Nirali ChhabraPunjab, IndiaExperience: Published:
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Unverified experience

The experience has not been matched to any WFHI record. It is published as an unverified account and labelled as such — verification is not required for a review to be published, and a label may be added later if evidence turns up.

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