3 out of 53 of 5Verified customerSupport and communication
Pehle jaise nahi, par kuch surprise bhi mila
WFHI ka support aur communication maine jo pehle software tools try kiye unse compare kiya toh dono mein apni khas baatein thi. Pehle jo systems maine dekhe the unmein automation thodi zyada thi par support call par waqt zyada lagta tha. Yahan par support faster hai aur queries jaldi resolve ho jati hain, jo ek achha change laga. Lekin mujhe lagta hai ki kabhi kabhi kuch features, jaise invoicing ya updating process mein thoda complexity zyada ho jata hai, jo pehle experience ke mutabiq thoda alag tha. Unexpectedly, in software mein user interface intuitive tha aur dialer functions kaafi organized lagte hain. Toh dono cheezein mix hain: better communication support milega par kuch tech aspects par line thodi slow ya complex ho sakti hai.