Pehla step thoda acha tha but baad mein sequence matlob nahi bana
Jab main sales and pre-purchase process shuru kiya toh mujhe lag raha tha ki steps logically arranged honge jo easily follow karne ko milein. Pehla step–jo sign-up aur basic overview tha–thoda achha bana hua tha, mujhe samajh aaya ki kya expect karna hai, aur yeh straightforward tha. Lekin baad ke jo onboarding aur training ke steps aaye unka sequence mujhe thoda confusing laga, matlab ye process aise lage jaise random order mein ho raha ho. Kabhi kabhi training session start hone mein delay hua aur kabhi mujhe aisa laga ki pehle step ka follow-up nahi mil raha, jis wajah se thoda frustration bhi hua. Dialer aur database features ki training ka time overlapping tha, toh ek hi waqt dono pe focus karna mushkil hua. Jo support team thi, unka effort thoda acha tha, they tried answering quickly jo main ek acha point maan sakta hoon. Lekin overall system jo mujhe best guidance dena chahiye tha wo itna organized nahi tha jitna main soch raha tha shuru mein.