payments were a mess way after initial use, missed basics
I thought once I paid and got started, billing system would work smoothly every day, but it turned out quite different. Invoices didn’t come on time, sometimes charges were missing and I had no explanation why. The payment process felt inconsistent day to day, which put me in confusing situations constantly. I also noticed the dashboard didn’t update billing status properly, so I could never be sure if the payment was received or pending. Missing alerts or reminders made things worse, and the automatic updates never fixed these issues. Support tried to help but without clear records or follow-up, it felt like they did not know what was going wrong either. All in all, the basics of day-to-day billing and invoicing just weren’t there for me and made using the software harder than expected. It really lacked the reliability I was counting on for this essential part of the service.