Payments went smoother than before but still a bit slow
I switched to using WFHI mainly because my old system was a pain to handle when it came to invoices and payments. The sign-up and invoicing was a breeze this time, I liked that the options were straightforward and easy to navigate. Automatic updates on billing details kept things up to date without me having to lift a finger, which saved time compared to my last experience. Calling support for payment questions was okay overall; the wait was a bit longer than I hoped, but they explained things clearly once connected. The only thing I'd wish for is a faster payment confirmation process because sometimes it felt a little sluggish. Still, compared to the awkward delays and confusing labels I faced previously, the overall billing and payments process here felt much smoother and better organized. I think I can manage my finances better with this setup, even though it’s not perfect yet.