2 out of 52 of 5Verified purchaseBilling and payments
Payments usually fine, but customer interface frustrating
I’ve been using the WFHI payment system for a while now, and while it generally processes invoices correctly, the interface can get frustrating day to day. Some billing updates are not always reflected immediately, so I’ve had to double-check my invoices more than once. The sign-up and invoicing process itself was straightforward, which I appreciate. However, navigating the payment portal and ensuring that transactions are recorded has been less reliable. Support phone assistance during billing questions was okay but nothing exceptional. So while some aspects work cleanly, others still need frequent attention and patience just to keep my account activity straight.