Payments processed but invoice info confusing
You provide a working payment system, and I have no issues with that – my transaction went through properly and the software activated in good time. However, I found it quite difficult to find details about invoices and billing history in your dashboard. The system should be designed so users can easily get all relevant payment information quickly without having to contact support. Speaking of support, the telephonic assistance was available but getting through took some time. Your automatic updates function well, and the software itself performs as expected once set up. Still, navigating through the billing details isn’t straightforward and should be improved so customers can manage their accounts more easily. So, while payments were processed fine, I wish invoice details were simpler to locate and understand through your portal. That’s the main part I'd suggest you focus on next.