Payments process has held up well since the start
I've been using the service for several weeks now, and the billing process has been fairly consistent day to day. Initially, there were small confusions about invoice dates and payment deadlines, but those were explained clearly the first time. Since then, the invoices arrive promptly and match what I expect given my usage. The payment gateway works without hitches most days, though occasionally it seems a bit slow. I’ve brought up minor issues before with support on calls, and they have been reasonable in explaining the process each time. Really, the biggest positive is that there are no recurring surprises or errors once the setup was complete. Signing up was straightforward initially as well, no hidden charges or confusing steps. The process doesn’t quite feel perfect, but it is reliable enough to not cause headaches in the workflow. It’s clear some time and care has gone into making sure the payment procedure runs smoothly in the background, which is all I wanted to confirm after hearing some mixed comments earlier elsewhere.