Payments ka system samajhna mushkil tha, yaar
Main payment aur billing ke process se thoda disappointed hoon. Jab maine payment karni shuru ki toh jo wording thi wo mujhe bilkul clear nahi lagi. Kabhi invoice ka meaning samajh nahi aya ki wo kis service ka hai exactly. Labels itne technical the ki mujhe baar baar sochna padta tha ki kaun sa charge kis cheez ka lag raha hai. Training aur sign-up toh theek-theek hi rahi, par jab paise ki baat aati hai toh har line samajh mein nahi aayi. Support ko call kiya lekin kisi ne clear explanation nahi diya, bas generic baatein hoti rahi. Automatic updates bhi mujhe lagta hai billing-related kuch cheezein change karti hain, par wo updates kab aur kaise apply hote hai wo samajh nahi ata. Pure week mein payment invoices ka kuch confusion raha, aur mujhe lagta hai ki yeh system thoda complicated hai. Kya karu, main soch raha hoon ki aise hi chalta rahega ya nahi. Overall, mujhe lagta hai ki payment aur invoicing section par thoda sa clear karna chahiye customer ko, warna pata nahi kab kaise samajh mein aa paega ye sab.