3 out of 53 of 5Verified customerBilling and payments
Payments clear but some confusion remains
The billing process was mostly clear, which I appreciated because I wanted to keep track without hassle. However, I did find one particular invoicing step confusing enough that I think I'll need telephonic support again next time to make sure I don’t miss anything. I liked how the automated updates on invoices helped keep me informed but the timing was a bit unexpected. So overall I’m somewhere in the middle: it worked well but with some bumps I’m not sure I can handle without help again. That part stood out for me and is why my experience was balanced rather than fully positive or negative.