Payment uncertainty due to confusing details stood out
My experience with billing and payments left me less confident than I hoped. The invoices were generated on time, but certain details seemed unclear or inconsistent which made me second-guess if everything was accurate. I appreciated that the support tried to help me sort these issues out, but it still felt like the core system could have been more straightforward. While the payment process itself technically worked, the unclear communication around charges meant I never felt fully secure about what I was paying for. It’s a shame because besides that, some parts of the software worked well and I was optimistic initially. But the hesitation about billing has made me cautious moving forward, since clarity in payments is really important for me to trust any ongoing service.