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WFHI review

Payment tracking kaafi inconsistent hai

2 out of 52 of 5Verified purchaseBilling and payments

Payment tracking kaafi inconsistent hai

Main toh itna excited tha initially ki billing system accha hoga aur time-saving bhi, par roz ke use mein mujhe lagta hai kuch problems hain jo main easily ignore nahi kar sakta. Kabhi kabhi payment status update nahi hota, toh mujhe baar-baar manual refresh karna padta tha ya support ko call karna padta tha. Dialer ya calling tools ke zariye jab transactions verify kar raha tha, toh bhi delays dikhe. Direct database se linked invoices kabhi kabhi synch nahi hote, jiski wajah se mujhe personal record maintain karna padta tha. Haan, ek baat toh ye hai ki jo automatic updates hain woh timely aate rahe, aur usse software ka overall stability thoda improve hua, jo main acknowledge karta hoon. Par day-to-day billing ke saath jo reliability honi chahiye, woh missing thi aur mujhe lagta hai ki continuous follow-up ke bina kaam nahi chalega. Support team generally friendly hai, par phir bhi baar baar repeat karne ko kahte hain mujhe, jo thoda tiring ho jata hai. Mujhe lagta hai ki kis tarah ka system chahiye usmein thoda aur sudhar ki zarurat hai taaki daily use mein problem na aaye.

Bhavesh SridharanMeghalaya, IndiaExperience: Published:
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