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WFHI review

payment thoda tricky tha, dubara help mangni padegi shayad

3 out of 53 of 5Unverified experienceBilling and payments

payment thoda tricky tha, dubara help mangni padegi shayad

Mujhe payment aur billing ka process thoda confusing laga, pehla invoice samajhne mein time laga aur uske liye mujhe telephonic support se contact karna pada. Support wale generally helpful the, par kabhi kabhi lagta tha ki mujhe jo exact steps chahiye woh samjhane mein thoda waqt lagta. Automatic updates se toh payment system smooth hua, lekin phir bhi dubara jab payment ka time aayega toh thoda extra effort karna padega help lene ke liye. Sign-up process toh seedha tha, bas billing aur payment ka poora flow main samajh nahi paayi ek baar mein. Mujhe lagta hai ki aise software mein payment ka process jitna seamless hota hai utna accha rehta hai, warna baar baar support ke pass jana padta hai. Training ka part accha tha, par payment walon ke liye thoda aur clear guidance honi chahiye. Overall itna effort lagta hai ki shayad agli baar bhi mujhe support se baat karni pade, jo ki thoda inconvenient hai but manage kar sakti hoon because software ke features kafi achhe hain.

Sonia NadkarniManipur, IndiaExperience: Published:
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Unverified experience

The experience has not been matched to any WFHI record. It is published as an unverified account and labelled as such — verification is not required for a review to be published, and a label may be added later if evidence turns up.

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