Payment system was slower than previous platforms I've used

Payment system was slower than previous platforms I've used

I found the billing and payment process here quite frustrating compared to what I had experienced with other software. The invoicing system felt overly complicated, requiring more steps than necessary, which slowed down my workflow significantly. While I acknowledge that their training tried to explain the steps clearly, the onboarding felt disjointed. What worked reasonably well was the customer support phone line, which at least responded within a fair timeframe. However, the delays in payment confirmation made it difficult to track my account status promptly. If you have used similar services earlier, this might feel a step backward due to the extra repetition involved in signing up and invoicing.