payment steps theek se follow nahi hue, confused ho gaya main
Payment karne ke process mein mujhe sabse badi dikkat yeh lag gayi ki jo steps diye gaye they wo logically arranged nahi the. Matlab, pehle mera invoice milna chahiye tha fir payment karna, par yahan pe invoices kabhi time pe nahi aaye, aur kabhi payment karne ke option bhi clear nahi tha. Mujhe lagta hai ki automatic updates kuch help karte hain, lekin jab baat billing ki aati hai toh wo zyada usefull nahi lagte. Maine socha tha ki jab problem aayegi toh support se baat karunga, par call karna bhi itna asaan nahi tha, support team se connection late hota tha ya phir confusion hota tha ki kis se baat karni hai. Sabse ajeeb point yeh tha ki payment portal pe pehle ki jo steps diye the unka sequence thik se follow nahi hua, isliye mujhe pura time lagta raha samajhne mein ki kya karna hai next. Yeh sab unexpected tha meri taraf se, aur mujhe laga tha ki process zyada smooth hoga. Overall yeh experience frustration wala tha.