Payment step kaafi confusing thi
Maine sign-up karke software use karna start kiya, par billing aur payments process itni simple ya straightforward nahi thi. Pehle toh mujhe laga ki invoice receive karna automatic hoga, lekin woh step alag se karna padta hai. Payment gateway thoda slow tha aur confirmation process bhi clear nahi tha. Sabse bada issue yeh tha ki steps ka order logical nahi laga; registration ke baad payment karna chahiye tha, par pehle toh training modules unlock ho gaye the bina payment ke jisne thoda confusion badhaya. Support se baat karna chaha toh hold par kaafi der rahi, uske baad bhi madhyam madad mili. Mujhe lagta hai workflow ko thoda aur organize karna chahiye jisse users ko asaani ho. Overall, payment aur invoicing ka experience frustrating raha aur isiliye main use continue karne mein confident nahi hoon.