Payment setup was easiest part, rest didn’t fit my hours well
When I first signed up, the process went smoothly enough, and I found invoicing clear and timely, which was refreshing. The payment steps were straightforward and didn’t cause me much hassle. That was the one strong point in the whole experience. However, the rest of the system and especially the billing schedules seemed to be mismatched with the hours I normally work. I had to juggle times and missed a few update notifications because they didn’t align well with my availability. Telephonic support was available when needed but often took time to connect, so there was a lag in resolving my questions. Training time slots also were not very flexible, which compounded the difficulty of staying updated on the latest automatic updates and using the calling tools effectively. All in all, setting up payments was simple and hassle-free, but the workflow and billing cycle needs to consider different work hours to improve fit for varied users like me.