Payment setup ka moment of clarity nahi aaya
Setup ke dauraan jab mujhe payment options dekhne mile to pehle laga ki sab simple hoga, par phir thoda confusing ho gaya. One-off charges ka breakdown tha, par mujhe samajh mein nahi aaya ki recurring charges kitne aur kab lagenge exactly. Invoice generation process theek thi lekin continuous billing cycle ke bare mein jaankari clear nahi thi, toh maine socha ki kaha dikkat hai ya extra charges kabse lag rahe hain. Phone support pe bhi jab poocha toh unhone thoda vague jawab diya ki update se kuch changes aaye hain, par specific details clear nahi kar paaye. Yeh thoda frustrating tha kyunki mujhe lage payment setup transparent hona chahiye tha, aur main soch rahi thi ek baar set ho jaaye toh simplify ho jayega daily use, par yeh aisa nahi laga. Jo bhi one-time setup charge tha wo ek baar hi lag gaya, ye toh thik tha, par ongoing payment structure samajhna mushkil raha. Overall main kahungi ki billing aur payment info thodi aur clearly communicate ki jaaye toh acha rahega, tabhi users ko confusion kam hoga aur trust badhega.