Payment samjhane mein time laga, explanation clear nahi
Mujhe lagta hai ki billing aur payments ke process mein clarity ki kami thi, jiske wajah se mujhe kaafi time aur effort lagana pada samajhne mein ki invoice kaise kaam karega. Mujhe pehle pata nahi tha ki kis tarah se payment confirm hogi aur automatic updates invoice mein kaise reflect karenge. Jo documents maange gaye the, unko bhi samajhna thoda mushkil tha kyunki instructions thodi incomplete lagi. Phone pe support se baat karne par thoda context mila, par overall explanation clear nahi thi. Mujhe lagta hai agar pehle se thoda detail mein ek step-by-step guide hota, toh process easy hota. Software ka sign-up aur database management toh theek tha, par payment aur invoice jo module tha, usmein confusion raha. Thoda frustrating tha because main expect kar raha tha ki sab kuch seamless hoga, lekin mujhe achhe se pata karna pada ki kaise karna hai. Support ne jo calls attend kiye they were polite, but detailed explanation nahi mil paayi.