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WFHI review

Payment samajh mein hi nahi aaya, bade pareshaan kiye

1 out of 51 of 5Verified purchaseBilling and payments

Payment samajh mein hi nahi aaya, bade pareshaan kiye

Main payment karne ki koshish kar raha tha, par invoice clear nahi tha aur deposit process bhi confusing tha. Jab maine support ko call kiya, toh wo log itne slow response karte rahe ki mera kaam pura ruk gaya. Har baar mujhe baar baar samjhana padta tha ki mere paise ka kya haal hai, par solution milne mein der lagti thi. Dialer aur database part bhi properly sync nahi ho raha tha, is wajah se din bhar ka workflow disturb ho gaya. Automatic updates ka bhi kuch effect nahi dikh raha tha, bas software lag raha tha ki kabhi-kabhi freeze kar jayega. Mujhe laga payment system itna complicated nahi hona chahiye, par yahan toh strictly bad experience hi mila. Agar support quick phone pe nahi help karta na, toh toh main aur bhi zyada frustrate ho jata. Ye samajhna mushkil hai ki unka billing system sewa deta hai ya sirf ganvata hai. Mujhe lagta hai is software ke saath payment process par aur dhyan dena hoga tabhi ye thik kaam karega.

Shubham SridharanAssam, IndiaExperience: Published:
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The reviewer's payment for a named WFHI plan was matched to a WFHI record.

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