Payment process was smooth, par clarity kam thi
Sign-up aur payment process dono mostly theek rahe, iska main shukar guzar hoon. Software ne correctly invoice generate kiya, aur automatic updates ne payment cycles ko impact nahi kiya, jo achha laga. Lekin mujhe end tak poori clarity nahi mili ki payment schedule kaise exactly function karega, aur support team se poochne par bhi kabhi kabhi ambiguous jawab mile. Mujhe lagta hai ki agar billing aur invoicing instructions thodi zyada detail mein hoti, toh confidence aur bhi badhta. Phone pe jo madad mili, wo usual sawalon mein achhi thi, par special cases mein thoda slow response tha. Overall, payment ke mamle mein main acha experience tha par poori tarah se assured nahi tha har step pe. Thoda sa hesitation tha mere andar ki sab kuch sahi ja raha hai ya nahi.