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WFHI review

payment process took too long, waiting frustrating thi

2 out of 52 of 5Verified purchaseBilling and payments

payment process took too long, waiting frustrating thi

Mera experience payment ke sath zyada acha nahi raha, aur sabse bada issue tha time jo laga pura process complete karne mein. Pehle toh mujhe baar baar clarify karna pada invoices ke details ke baare mein, aur har baar jab payment karne gaya, toh kuch na kuch rukawat aa gayi. Support se request karni padhi baar baar, lekin delays ki wajah se pura process bahut lamba ho gaya. Thoda acha tha ki sign-up simple tha, wo part jyada samajhne mein time nahi laga. Manual intervention ki wajah se kabhi kabhi lagta ki automation mein kuch kami hai, jo iska slow hona cause karti thi. Main ek cheez ko appreciate karti hoon ki telephonic support response deta tha, lekin baar-baar call karna tedious ho gaya tha. Overall, itna time lagna expected nahi thi, especially jab database aur dialer jaise features ka use karne ka wait bhi aa gaya jab tak payment clear hota. Agar ye thoda streamlined hota toh better experience hota.

Divya BalakrishnanDelhi, IndiaExperience: Published:
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The reviewer's payment for a named WFHI plan was matched to a WFHI record.

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