Payment process thoda zyada smooth nahi tha
Maine jo payment aur billing process use kiya, us experience kaafi alag tha compared to jo pehle kisi aur platform pe tha. Sabse pehle sign-up ke baad invoice milna padha, aur initially usme kuch confusion tha regarding payment schedule and due dates. Itna time laga samajhne mein ki mera actual billing cycle kya hoga. Aur mujhe lagta hai ki automatic updates jab aate hain, toh unka impact billing pe kabhi clear nahi hota. Lekin ek achhi baat ye thi ki telephonic support se baat karke jitna bhi confusion tha, wo clear ho gaya. Lekin fir bhi mujhe baar baar verify karna padha ki mera payment status sahi hai ya nahi, jo frustration deta hai. Basically main kahungi ki payment system fully seamless nahi tha; kaafi baar mujhe lagta tha ki mujhe dobara check karna padega kyunki pehle bhi kuch alerts miss ho gaye the. Par haan, database aur calling tools use karne mein koi dikkat nahi aayi, woh toh maintain the. Main ye expect karti thi ki billing thoda zyada automatic aur straightforward hoga, par abhi ke liye thoda time ye process mein laga.