payment process thoda slow par support ok tha
Pehle toh mujhe laga sab kuch smooth chalega lekin purchase karte waqt thoda issue aya. Invoice jaldi nahi mila aur mujhe baar baar email karni padi to get a response, jo kaafi frustrating tha. Sign-up process bhi itna straightforward nahi tha jitna main expect karti thi, confusion hui ki kya karna hai next. Par ek baat hai, staff ne finally telephonic support pe kaafi calmly problem samjha aur thoda help kiya. Wo point achha laga par itna slow response overall tha ke mera time waste hua. Mujhe lagta hai ki agar payment aur invoice system thoda automated ho jata toh zyada acha hota. Fir bhi, training ka ek module simple tha jo help karta hai samajhne main ki software kaise chalana hai, uska experience thik tha. Agar ye sab cheeze thik se arrange ki jaye toh future users ko ye process se jyada dard nahi hoga, warna abhi ke liye main confident nahi hoon ki baar-baar yahi problems na aayein.