Payment process thoda confusing but kaam toh chal raha hai
Overall, the billing and payment process se mujhe zyada confidence nahi mila. Initially, sign-up aur invoice milna theek tha, koi problem nahi hui. Lekin jab payment karne ki baari aayi toh thoda confusion hua, kyunki system pe jo instructions thi woh clear nahi thi. Maine support ko call kar ke poocha, par kuch explanations waise clear nahi mile jitna expected tha. Phir bhi, invoice mil gaya aur payment ho gaya, matlab basic kaam toh kar liya software activate karne ke liye. Regular updates ke baare mein bhi itna pata nahi chala, lagta hai woh automatic ho rahe hain. Mujhe lagta hai process zyada straightforward ho sakti thi. Aajkal payments aur invoicing kaafi smooth hona chahiye kisi bhi software ke saath, par yahan thoda complicated feel hua. Support technically helpful tha par timings aur communication thoda aur improve ho sakta hai. Mujhe bas ye laga ki overall experience thoda difficult tha as compared to main expectations, par kaam chal raha hai.