Payment process thoda complicated mila compared to expectations
Maine socha tha ki billing aur payments ka process straightforward ho, par jab main payment kar rahi thi toh thoda confusion hua. Initially, sign-up ke time par sab clear lag raha tha, par jab actual invoice aayi, toh mujhe laga details thoda complicated hain aur payment options fully samajh nahi aaye. Support team ko call kiya, aur unhone thoda help diya par mujhe overall lagta hai ki thoda aur simple, transparent process hona chahiye tha. Payment karte waqt mujhe baar-baar confirm karna pada ki transaction sahi tareeke se complete ho raha hai ya nahi. Invoice bhejne mein time laga, aur kuch baar main payment status check karte waqt bhi unclear lagta tha ki paisa reflect ho gaya ya nahi. Sabse accha tha ki payments secure thi aur koi technical glitch nahi aayi, par main confianza mein nahi thi ki sab kuch accurately update ho raha hai. Expected tha ki sab kuch jaldi aur simple ho jaega without too much back and forth, lekin yeh process mujhe thoda tedious laga aur main isliye confident nahi thi ki maine payment bilkul sahi tariqe se complete kiya hai.