4 out of 54 of 5Verified purchaseSales and pre-purchase
Payment process theek thi, par aapko jyada support deni chahiye thi
Jab maine pehli baar WFHI ke software ke liye sign-up kiya, mujhe lag raha tha ki aapka sales process thoda zyada intuitive hoga. Jo invoices aayi, wo saaf thi, lekin mujhe khud se kaafi cheezein figure out karni padhi jaise ki payment options aur subscription plans. Mujhe laga ki pre-purchase me aapke taraf se thoda zyada explanation milegi par itni nahi mili. Training aur onboarding flow kaafi clear tha, par jab software mein kuch naye features use karne ki koshish ki, toh mujhe phone pe support nahi mil paya turant. Overall, mujhe lagta hai aapko apne sales aur pre-purchase process mein thodi madad aur communication badhani chahiye taki users ko jyada help mile aur wo asaani se sab samajh sake.