Payment process tha theek par timely response absent raha
Maine billing aur payments ke liye WFHI ke platform ka use kiya, aur main dono taraf se thoda mixed experience bataunga. Jo invoice milti thi, wo generally clear aur samajhne layak thi, iska credit dena zaroori hai. Lekin jab maine payment issues ke liye support team ko contact kiya, toh responses thode delayed mile, sometimes lagta tha ki mera query bhool gaye hain. On the other hand, jab wo respond karte the, toh madad dena koshish karte, ye bhi samajh aaya. Lekin mujhe zahir lagta hai ki thodi zyada proactive communication chahiye thi. Sign-up aur payment system straightforward hai, aur payment gateway ka interface bhi theek tha. Lekin jab kisi bhi confusion ya issue par baat karne ki koshish karti thi, toh response time consistent nahi tha. Agar unhone thoda aur efficient customer interaction aur faster replies diye hote, toh overall experience behter hota. Database aur software features mujhe theek lage, par payment ke mamle mein thodi bahut inconvenience feel hui.