Payment process smoothly hua, par pre-sales thoda confusing tha
Jab main first time contact kar rahi thi to sales team se, unhone achhe se explain kiya ki kaunse plans available hain aur kis tarah ka support milega. Phir sign-up mein overall process fast tha, par mujhe thoda dikkat hui jab payment options samajhne mein, kyunki kuch terms thode technical lage jo easily samajh nahi aaye. Invoice generate hone mein time laga, par final document sahi tha aur clearly bataya gaya tha charges ke bare mein. Pre-purchase ke dauran mujhe support team ki help chahiye thi aur woh available thi, jisse main kaafi issues solve kar payi. Lekin agle time jab main dubara purchase karungi, toh shayad mujhe fir se guidance ki jarurat padegi kyunki payment aur invoice ka process thoda complex laga. Bas communication thoda clear ho toh better experience hota, otherwise overall thik tha.