3 out of 53 of 5Unverified experienceBilling and payments
Payment process se settle ho gaya lekin kuch lambi waiting thi
Shuru mein billing ko samajhna thoda mushkil raha, invoice ka format ajeeb tha. Maine payment ke liye contact kiya toh team ne jaldi respond kiya, par jab actual payment confirm karwana tha, tab thoda time laga. Invoicing ka sequence clear nahi tha initially, par support ne patiently bataya ki kaunse step pe kya karna hai aur kaise transaction track karna hai. Overall, jitna main expect kar raha tha payment mein, utna smooth nahi tha, lekin unhone queries ka timely jawab diya jo acha laga. Jo delays aaye, woh system ya process ke wajah se the, unko clarify karne ke baad mujhe lagta hai process thoda better ho sakta hai.