Payment process samajhne mein surprise mila
Main payment aur billing process mein clarity expect kar rahi thi, lekin jab main sign-up kiya toh mujhe thoda ajeeb laga ki invoice details aur payment options ki explanation itni clear nahi thi. Invoice ka format theek tha, par payment ke kuch methods outline nahi the. Is cheez mein mujhe pareshani hui ki main kab aur kaise payment karungi, especially automatic updates ke charges ke baare mein kuch clear nahi tha. Support se baat karne par thoda information mili, par usse pehle mujhe confuse rehna pada. Sign-up aur onboarding flow mein billing aspects ko zyada simplify karna chahiye tha. Software aur training ke baaki features acha kaam karte hain, dialer aur database toh theek se kaam kar rahe hain. Lekin payment aur invoicing part itna detailed nahi tha jitna hona chahiye tha. Yeh unexpected tha kyunki main soch rahi thi ki finance related steps simple aur straightforward honge, par aisa nahi tha.