Payment process samajhna kaafi tiring tha
Main billing aur payments ka process samajhne ki koshish kar rahi thi, lekin mujhe kuch aspects confusing lage. Sign-up ke time pe toh sab normal laga, invoice jaldi mil gayi aur basic payment info clear tha. Lekin jab mujhe payment details verify karni thi, tab kahin par bhi easily accessible instructions nahi mile. Support ko call kiya, to unhone kaafi general answers diye bina proper guidance ke. System me payment history ka database hai, par wo poorly organized tha. Automatic updates se mujhe koi benefit dikha nahi, balki madad dena banta toh aur acha hota. Saara process mujhe kaafi frustrating laga, kyunki mujhe zyada waqt lagana padha payment ke liye jab main expect kar rahi thi ki ye process fast aur simple hoga. Ye sab ke bawajood, invoicing me transparency achi thi, ye baat main grant kar sakti hoon. Over all, yeh system meri expectations pe khara nahi utra.