Payment process samajah toh tha, par experience thoda mixed raha
Mujhe laga ki invoice aur billing ke baare mein pehle se jo information di gayi thi, uss hisaab se mujhe clear explanation milegi. Lekin reality mein jab sign-up ke baad invoice mila, toh usmein kuch points thode unclear the, jis wajah se mujhe support team ko baar baar call karna pada clarification ke liye. Support ne madad to ki, lekin jitna smooth experience expect kar rahi thi, utna nahi tha. Dusri taraf, payment gateway properly work kar raha tha, jo achha tha kyunki usmein koi issue nahi aya. Maine pehle bhi similar services ke saath kaam kiya hai jahan payments aur invoices zyada complicated hote the, toh yeh system uss comparison mein better tha. Lekin clarity aur user guidance thodi kam lagi mujhe is baar. Overall, payment experience mein kuch achhe aspects hain, par kuch jagah improvement ki zaroorat bhi dikhi.