Payment process left me mixed, a bit too much figuring out on my side
You have a slick platform and the billing interface looks neat, but honestly you made me do quite a bit of figuring out on my own. The invoices were clear once I finally found them in the dashboard, but I wasn’t immediately sure where to look for payment options after signing up. The guidance provided during onboarding didn’t emphasize the payment steps, so I ended up wasting time searching through menus. I had to make a few support calls to understand the recurring payment method and the invoice formats. Once I got that sorted, things felt more manageable, but I wish you had a more explicit walkthrough or maybe a checklist for payments. It didn’t feel smooth initially and left me with some doubts. So overall, the payment experience was okay, but there’s definitely room for better upfront explanations and a less fragmented process.