Payment process disastrous because of endless wait and repeated calls
I started the whole WFHI subscription payment, hoping it would be quick and straightforward, but oh no, it turned out to be a nightmare. After signing up, I was expecting to receive my invoice and pay within a day or two. Instead, I had to wait a full week before the invoice showed up in my email. When I finally contacted the support team to ask about the delay, I was told they were still processing it and to be patient. This happened not once but multiple times—every time I called, I had to repeat the same information, and the representatives would give me vague answers. The entire billing process made me wait for days without any clear updates, and each phone call seemed like a loop, going around in circles. The software and training setup itself was fine, but the payment delays and repetitive telephonic follow-ups frustrated me immensely. I tried to get priority assistance but it didn’t make much difference; I kept waiting without any guarantees on when the payment would complete. I really wish this billing process was smoother because it spoiled what could have been a really good start.