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WFHI review

Payment process confusing and slow, support was unhelpful

1 out of 51 of 5Verified purchaseSales and pre-purchase

Payment process confusing and slow, support was unhelpful

From the start, the sales process felt misleading as it promised a streamlined payment system but it was anything but that. The invoicing was late and the system kept glitching when I tried to make payments. I didn’t get clear guidance before signing up, so I was surprised by how much hassle I faced. Support staff was slow to respond on calls which only added to the frustration. I expected a more efficient process that matched their pre-purchase info, but unfortunately, that was not the case. It felt like a waste of time and effort with no resolution in sight, leaving me very disappointed with the overall experience.

Ravi KhannaGujarat, IndiaExperience: Published:
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Verified purchase

The reviewer's payment for a named WFHI plan was matched to a WFHI record.

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