Payment process confusing and slow, support was unhelpful
From the start, the sales process felt misleading as it promised a streamlined payment system but it was anything but that. The invoicing was late and the system kept glitching when I tried to make payments. I didn’t get clear guidance before signing up, so I was surprised by how much hassle I faced. Support staff was slow to respond on calls which only added to the frustration. I expected a more efficient process that matched their pre-purchase info, but unfortunately, that was not the case. It felt like a waste of time and effort with no resolution in sight, leaving me very disappointed with the overall experience.