Payment process bilkul alag tha, expected tha simple but complicated mila
Billing aur payment ke steps ka arrangement mera expectation se bilkul alag tha. Mujhe laga tha ki step by step process clear hoga, pehle sign up, fir billing details enter karna, fir confirm payment. Lekin actual mein process itna straightforward nahi tha. Pehle sign-up ke baad mujhe alag se payment karne ke liye link mila, jo complicated lag raha tha kyunki direct invoice ya payment page nahi tha. Kabhi kabhi lagta tha ki mujhe order details confirm karne ke baad bhi backup confirmation nahi mil raha tha, jo mera confidence thoda kam karta tha. Invoice generate hone mein bhi delay hota tha aur clarity nahi milti thi ki exact payment kab clear hoga. Jo ek cheez thik thi wo yeh ki multiple payment options diye gaye the, toh payment method mein koi dikkat nahi aayi. Bas ye poora flow ekdum logically connected nahi tha, jisse kaam karna difficult lagta tha. Expected tha ek neat aur simple process, lekin mila ek confused aur unpredictable billing flow.