Payment mein effort zyada laga, help chahiye thi
Mujhe lagta hai ki billing aur payment process mein zyada effort laga, isliye main agle baar bhi help ki zarurat mehsoos karungi. Jab maine sign-up kiya tha, toh invoice clear nahi tha aur mujhe samajh kar thoda confuse hona padha ke kis tarah se payment karni hai. Support team thodi madad toh kar rahi thi, par baat karte waqt mujhe baar-baar apni baat clarify karni padti thi, jo waqt barbaad karne jaisa tha. Automatic updates ki wajah se kuch cheezein badli gayi thi, jo payment process ko thoda aur confusing bana diya. Lekin dialer aur calling tools acche hain aur unka use asaani se ho jata hai. Database wala feature bhi theek tha, par payment walon ki complexity ne overall experience kam kar diya. Agli baar bhi mujhe shayad support ki madad leni hogi, jo thoda inconvenient hai.