Payment me wait zyada tha bina proper updates ke
Maine jab payment process start kiya tha, toh sabse zyada wait ki feeling hui jab confirmation ke liye phone support se baat kar raha tha. Lagta tha ki unke paas clearly mujhe update dene ke liye koi proper system nahi hai jisme mujhe pata chale ki mera payment actual mein kahaan tak pohcha. Wahan kuch repetition bhi hui par main wo jyada yaad nahi kar sakti kyunki tension mein thi ki payment kab reflect hoga. Software ke billing section mein kabhi kabhi delays dikhai diye jo mujhe confusing lage. Jo ek achha point tha wo yeh ki invoice generation automatic hota tha, toh sab numbers updated mil rahe the. Par overall experience tab adhura lagta hai jab waiting aur repetition zyada ho, aur clarity thodi kam mile. Aisa laga ki wo missing tha jo tech mei hona chahiye, ek smooth real-time feedback system.