Payment ke process samajh nahi aaya kabhi
Mujhe lag raha tha ki jab main sign-up kar rahi thi toh payment aur billing ke labels thode clear honge, par kuch bhi samajh nahi aaya. Har step pe alag-alag terms use kiye gaye the, jaise invoice 'bill' ke jagah use karna ya 'charges' ki jagah kahin 'fees' likhna. Yeh thoda confusing tha ki main exactly kya pay kar rahi hoon. Kabhi lagta tha ki invoice generate ho gaya hai par payment confirm karna mushkil ho gaya. Customer support se baat ki par wo bhi mujhe clear instructions nahi de paye the jo ki frustrating tha. Thoda aur shayad simplified payment interface honi chahiye thi jisme clear tithi aur amount dikhta. Aur receipts ke labels consistent nahi the, jo mujhe samajh nahi aaya. Overall, payment section ka jo wording tha wo mera kaam bahut mushkil banata raha aur main expect karti thi better clarity.