3 out of 53 of 5Verified customerSales and pre-purchase
Payment issue resolved, but sign-up was tricky
I had a mixed experience with the sales and pre-purchase process. The sign-up flow was somewhat confusing initially, as the steps weren't clear enough and it took me a while to figure out how to properly enter my details. However, when I encountered a payment issue, their support handled it quite effectively and resolved the problem after I contacted them. Beyond that payment hiccup, the rest of the onboarding wasn't very clearly explained, which left me unsure during those first few days. Overall, some parts worked well, but others could definitely improve.