Payment experience was quite frustrating overall
Compared to other billing systems I've used, WFHI's payment and invoicing process felt overly complicated and slow. I expected clearer invoices and faster confirmation after submission, but it often took longer than I anticipated, leading to some uncertainty about the status of my transactions. Support was courteous but not always immediately available, which made resolving payment queries more tedious. On the positive side, the software itself integrates well with the billing module once set up, and the automatic updates work without major issues. However, the extra time spent sorting out payments and waiting for confirmations took away from the otherwise positive experience I had with the training and software features. Overall, the whole billing experience felt more cumbersome than helpful, especially in comparison with previous alternatives I have tried, which were smoother and more transparent in their processes. I would appreciate improvements that simplify payments and offer clearer communication around invoicing.