Payment details dhundhne mein bahut dikkat hui, bahut frustrate tha main
Jab maine WFHI ka software lena start kiya tha, mujhe lag raha tha ki billing aur payment information easily accessible hogi. Lekin mujhe pata hi nahi chal paaya ki mera last invoice kaha mila hai, aur payment confirmation bhi clear nahi thi. Website par jahan payments ki details deni hoti thi, wahan cheezein scattered thi, koi clear section nahi tha jisme main apni queries solve kar sakoon. Kabhi kabhi support ko phone kiya toh response milta tha par wo basic level ka hi hota, jo meri specific problem ko solve nahi karta tha. Sign-up process toh badhiya tha, simple tha, par payment ke baad jo transparency chahiye tha wo nahi mili. Training sessions mein bhi billing ke baare mein jyada explain nahi kiya gaya tha, toh mujhe poora system samajhne mein dikkat aayi. Automatic updates ke baad kabhi kabhi system error bhi aaya jisse frustration aur badh gaya. Mujhe lagta hai ki user-friendly design aur clear walkthroughs honi chahiye payment section mein, tabhi main aise software zyada easily use kar pata. Abhi ke liye main thoda confused aur disappointed hoon.