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WFHI review

Payment days felt longer than really needed

4 out of 54 of 5Unverified experienceBilling and payments

Payment days felt longer than really needed

When it came to the billing and payment part, the overall process was pretty clear and functional, but I found myself having to repeat some information during the sign-up stages, which felt a bit redundant. I know repeated verification steps might be for security, but it did stretch the waiting times unnecessarily. Apart from that, the way invoices were generated and sent over was smooth enough, and I appreciated the automated updates about payment status. The telephonic support during billing queries was responsive, which helped resolve my doubts fairly quickly. There wasn’t huge downtime, but it wasn’t as instant as I hoped. In a nutshell, if I were to tell a friend about handling payments, I would say it’s straightforward, but the repeated checks made it drag out a little more than I expected.

Roshni GuptaBihar, IndiaExperience: Published:
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Unverified experience

The experience has not been matched to any WFHI record. It is published as an unverified account and labelled as such — verification is not required for a review to be published, and a label may be added later if evidence turns up.

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