2 out of 52 of 5Verified purchaseBilling and payments
payment clear tha but baki process thoda confusing tha
Billing aur payment ke steps mujhe thode unclear lage; invoice ke format mein kuch jagah par details missing thi, jis se samajhne mein problem hui. Haan, payment modes jo diye gaye the, wo acche the aur timely response bhi mila support se jab payment issue discuss kiya tha. Lekin overall mujhe pura process thoda convoluted laga, especially jab automatic updates aur subscription renewals ke bare mein baat aayi thi. Mujhe laga ki yeh sab cheezein pehle hi better explain honi chahiye thin taaki customers ko dikkat na ho. Sign-up process toh theek tha par baad mein jo communication mila usme clarity kam thi. Agar thoda aur transparent communication hota toh yeh problem nahi hoti, par fir bhi payment facility ne acha kaam kiya.