Payment aur product ke labels bilkul clear nahi the
Mujhe toh ye experience failure jaisa laga sales aur pre-purchase process mein. Jab main sign-up kar raha tha toh labels aur wording bilkul confuse kar dene wali thi. Matlab payment options ko samajhna mushkil tha, aur invoice format bhi consistent nahi. Dialer ka interface thoda complex tha aur naik bolun toh das baar sochna pada samajhne mein ki kaunsa button kis liye hai. Database ko integrate karne ke baad thoda improvement mili par still kaafi unclear tha ki updates automatically ho rahe hain ya nahi. Support line par call kiya toh lagta tha jaisa baat hi nahi samjhi ja rahi, lagataar wahi baat dohraate rahe. Mujhe lagta hai labels ko logically arrange nahi kiya gaya, isliye maine process shuru kiya lekin wo straightforward nahin raha. Poora setup confusing tha for a first timer, aur maine socha ki shaayad main samajh nahi paya hoon, lekin lagta hai software ka design hi aisa problem create kar raha hai.