Payment aur invoice process me clarity missing thi
Hey yaar, payment karte waqt thoda suspense tha ki sab kuch sahi se process ho raha hai ya nahi. Mujhe lagta tha ki invoice thodi jaldi mil sakti thi, aur poora confidence tabhi aa paata jab invoice clear aur timely mile. Trainings and onboarding theek thi, lekin payment aur billing ko lekar thoda sa doubt bana raha. Support se baat kar li humne, unhone bhi clear kar diya, but phir bhi lagta tha ki system mein thodi kami hai jisse process aur easy ho sakti thi. Mujhe lagta hai agar invoices ka thoda better tracking hota aur real-time updates milte, toh main aur relaxed feel kar pati. Overall, main toh happy hoon lekin bill handle karne ka experience thoda aur smooth hona chahiye tha.