Payment aur billing mein clarity missing hai, support bhi confusing tha
Main billing aur payment process ke baare mein thoda detailed soch raha tha kyunki chaiye tha ki next billing ke time koi problem na aaye. Lekin mujhe lagta hai ki overall process mein kai cheezein missing thi. Invoice generation mein clarity nahi thi aur mujhe baar-baar apni transaction details check karni padi confirm karne ke liye. Payment ke options clear diye gaye the, lekin unka poora explaination nahi mila ke kaunse steps follow karne hain. Support team se baat karne ki koshish ki maine, woh helpful the but unke paas bhi exact process ka complete detail nahi tha, jo mujhe thoda confuse kar raha tha. Agar agle baar mujhe payment karna pade, toh mujhe lagta hai ki phir se help leni padegi, kyunki instructions poore nahi the aur mujhe independent handle karne mein jo confidence chahiye tha, wo nahi bana. Software ke automatic update ne bhi ek baar billing module ko thoda change kar diya jo mujhe samajh mein nahi aaya. Overall mujhe lagta hai ki billing aur payments mein thoda aur simplicity aur clear instructions chahiye, warna baar-baar phone support pe depend rehna padega, jo ideal nahi hai.