Payment and invoicing worked well but required some patience
The billing process was straightforward in principle, with clear invoices generated after each payment. However, I experienced some redundancy in communication; I had to repeat certain details when clarifying the payment modes over multiple calls. Waiting times on the phone support were minimal, which I appreciated, but there was a slight delay getting to the right department for payment queries. Despite that, the system did its job enabling me to keep track of my invoices effectively. The automatic updates ensured that my billing data was always up to date, simplifying the workflow. Overall, it wasn't perfect since I could have completed the payment inquiries faster, but at least everything was clear in the end and the process worked as intended.